Track Your Order

Tracking details are sent by email after dispatch.

How to track your order

  • Check your dispatch email for a tracking link
  • Use the tracking link once it becomes active
  • Allow time for tracking updates after dispatch
  • Processing 1–3 business days (Mon–Fri)
  • Delivery 6–12 business days (Mon–Fri)
  • Total estimate 7–15 business days (Mon–Fri)

If you need help, contact support@merenlo.co.uk with your order number and the email used at checkout.

Look up your shipment

You can track your order using the tracking link provided after dispatch.

Open order tracking

If the tracking tool does not open, go to /apps/track123 or contact support@merenlo.co.uk with your order number.